Banks are increasingly realizing that customers demand insights in their current financial status and products. Our client therefore required an up-to-standard, user friendly and clickable design for their web portals.
Set up portal designs based on the latest customer experience developments - including chat bot functionality. Design and build real time integration between portal designs & information held in the current back-office systems - which includes legacy systems
The solution has a real-time connection to the client information and preferably offers the possibility for customer support, enhanced with chat-bot functionalities. This will improve interaction with their clients and increase customer satisfaction.